Privacy Policy

Your Privacy Matters

At PurelyHome, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

We may collect the following information when you shop with us:

• Name.
• Email address (if provided).
• Phone number.
• Shipping and billing address.
• Order details and purchase history.
• Payment confirmation information.

How We Use Your Information

Your information is used to:

• Process and deliver your orders.
• Provide customer support.
• Send order updates and tracking information.
• Improve our products and shopping experience.
• Respond to enquiries made through our website or WhatsApp.

Payment Information

Payments are processed securely through our payment providers. PurelyHome does not store your credit card or banking details.

Sharing Your Information

We only share necessary information with trusted service providers, including courier partners and payment providers, to complete your order.

We do not sell, rent or trade your personal information to third parties.

Cookies

Our website may use cookies to improve your browsing experience, remember your shopping cart and understand website performance.

You may disable cookies through your browser settings if you prefer.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse or disclosure.

Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal information where applicable.

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us via WhatsApp.